Name: Spotles Solutions
Address: Gachibowli, Hyderabad, Telangana, 500084, IN
Telephone: +91-76010-86702
Price range: $$
Rating: 4.8

Question 1

What areas in Hyderabad does Spotles Solutions serve?

Accepted Answer

We serve all major areas in Hyderabad including Gachibowli, Madhapur, HITEC City, Kondapur, Kukatpally, Manikonda, Financial District, Jubilee Hills, Banjara Hills, Miyapur, Tellapur, Nanakramguda, Kokapet, Narsingi, Puppalguda, Rai Durg, Kompally, Alwal, KPHB, and 15+ other neighborhoods. Call us if you are unsure whether your area is covered.

Question 2

What is the difference between Classic and Premium cleaning?

Accepted Answer

Classic cleaning covers routine maintenance — sweeping, mopping, basic surface wiping, and general sanitization. It is ideal for regular upkeep. Premium cleaning (also called Deep Cleaning) includes everything in Classic plus stain removal, limescale descaling, grout cleaning, degreasing, and detailed scrubbing of every surface. Premium is recommended for move-in cleaning, post-renovation or quarterly deep cleans.

Question 3

How much does home cleaning cost in Hyderabad?

Accepted Answer

Pricing depends on the size and type of service. As a general guide: Bathroom cleaning starts at ₹999, Kitchen cleaning starts at ₹1499, 1 BHK full home cleaning starts at ₹2499, 2 BHK starts at ₹2999, 3 BHK starts at ₹3999, and Post-Construction cleaning starts at ₹5999. All prices are inclusive with no hidden charges.

Question 4

How long does a home cleaning service take?

Accepted Answer

Duration depends on the property size and service type. A bathroom cleaning takes 45 to 60 minutes. A 1 BHK full home clean takes 2 to 3 hours. A 2 BHK takes 3 to 4 hours. A 3 BHK takes 4 to 5 hours. Post-construction cleaning for a 2 BHK typically takes 5 to 6 hours. We recommend clearing 1 extra hour as a buffer.

Question 5

How do I prepare my home before the cleaning team arrives?

Accepted Answer

No major preparation is needed. Simply ensure that loose valuables, jewelry, and important documents are stored safely. For kitchen cleaning, clear countertops of small appliances if possible. Keep a water connection available and ensure access to plug points for equipment. Our team carries all products and tools.

Question 6

Is same-day cleaning service available in Hyderabad?

Accepted Answer

Yes, Spotles Solutions offers same-day availability for bathroom cleaning, kitchen cleaning, and full home cleaning in most Hyderabad locations if booked before 12 PM. Post-construction and office cleaning may require 24-hour advance booking depending on the crew availability.

Question 7

What is included in a Full Home Deep Cleaning?

Accepted Answer

Our Full Home Deep Cleaning covers all rooms, kitchen, and bathrooms. It includes floor scrubbing, surface wiping, fan and light fixture cleaning, window interior cleaning, kitchen degreasing (countertops, cabinets, tiles), bathroom descaling and grout cleaning, and full sanitization. The 2 BHK Premium plan includes everything in a 7-area checklist with 100% satisfaction guarantee.

Question 8

What does bathroom cleaning include?

Accepted Answer

Bathroom cleaning includes floor and tile scrubbing, WC and basin cleaning, mirror and tap wiping, fixture polishing, and basic sanitization in the Classic plan. The Premium plan adds hard water stain removal, limescale descaling, grout cleaning between tiles, and deep sanitization of all surfaces. Service duration: 45 to 60 minutes per bathroom.

Question 9

What does kitchen cleaning include?

Accepted Answer

Kitchen cleaning includes cleaning of countertops, tiles, sink, and cabinet exteriors. Our Full Kitchen Deep Cleaning also covers cabinet interiors, shelves, and all surfaces. The service removes grease, oil buildup, and food residue. For post-construction or empty kitchens, we offer specialized empty kitchen cleaning that targets dust, debris, and residue before setup.

Question 10

Do you offer post-construction and renovation cleaning?

Accepted Answer

Yes. Our Post-Construction Cleaning service is specifically designed to remove cement dust, paint marks, adhesive residue, and fine debris left after construction or renovation. We cover all 1 BHK to 4 BHK properties. It is recommended to book post-construction cleaning before move-in for the best results.

Question 11

Do you provide move-in and move-out cleaning services?

Accepted Answer

Yes, move-in and move-out cleaning are among our most popular services. For move-in, we do a complete deep clean of the empty property to ensure it is hygienic and ready to live in. For move-out, we restore the property to a clean condition for handover. Empty Home Cleaning packages are available for 1 BHK to 4 BHK properties.

Question 12

Do you offer office cleaning services in Hyderabad?

Accepted Answer

Yes, we provide professional office cleaning for workspaces from 500 sq ft to 5000+ sq ft. Services include workstation cleaning, floor mopping, meeting room sanitization, glass and partition cleaning, and full office disinfection. After-hours and weekend scheduling is available to avoid business disruption.

Question 13

Are your cleaning professionals background-verified?

Accepted Answer

Yes. Every professional at Spotles Solutions undergoes a thorough background verification check and structured training before they serve customers. We prioritize trust, safety, and reliability. You are notified of the assigned professional's name and contact before arrival.

Question 14

What cleaning products do you use? Are they safe?

Accepted Answer

We use professional-grade, industry-standard cleaning products that are safe for residential environments including homes with children and pets. All products are tested for surface compatibility including Italian marble, wooden flooring, and vitrified tiles. We do not use harsh chemicals that could damage surfaces or affect indoor air quality.

Question 15

Do I need to be present at home during the cleaning?

Accepted Answer

While it is not mandatory, we recommend being present for the first 10 minutes to brief the team on any special areas, and at the end for a walkthrough inspection. If you cannot be present, you can share access instructions and we will coordinate efficiently. Our team is fully trusted and background-checked.

Question 16

What if I am not satisfied with the service quality?

Accepted Answer

Customer satisfaction is our top priority. If you are unhappy with any part of the service, inform the team lead during the post-service walkthrough and we will re-clean the specific area at no additional cost. For concerns raised after the professional has left, contact us within 24 hours and we will schedule a follow-up.

Question 17

How do I book a cleaning service?

Accepted Answer

You can book through the Spotles Solutions app (available on Google Play), via WhatsApp at +91-76010-86702, or by filling the callback form on our Contact page. Select your service, choose your preferred time slot, provide your Hyderabad address, and confirm. Booking takes less than 2 minutes.

Question 18

What are the payment options available?

Accepted Answer

We accept all major digital payment methods including UPI (Google Pay, PhonePe, Paytm), NEFT/bank transfer, and cash after the service is completed. Payment is collected only after you are satisfied with the work.

Question 19

Are there any hidden charges or extra fees?

Accepted Answer

No. Spotles Solutions believes in 100% transparent pricing. The price shown during booking is the final amount. There are no travel charges, service tax add-ons, or hidden fees. If any additional service is needed beyond the booked scope, the team will inform you and take consent before proceeding.

Question 20

What is your cancellation and rescheduling policy?

Accepted Answer

You can cancel or reschedule your booking for free up to 1 hour before the scheduled start time. Cancellations made after this window or on the same day may incur a nominal fee. You can reschedule via the app, WhatsApp, or by calling our support number.

Question 21

How often should I get a professional home cleaning done?

Accepted Answer

For routine maintenance, a Classic cleaning every 2 to 4 weeks is sufficient. For a deeper clean, we recommend a Premium deep clean every 3 to 6 months depending on your household size, cooking habits, and overall usage. Post-construction or move-in cleans are one-time and done before occupying a space.

Question 22

Is Spotles Solutions an affordable cleaning service?

Accepted Answer

Yes. Spotles Solutions is positioned as the smart-value choice — delivering the same professional quality and background-verified staff as premium platforms but at mid-market pricing. We believe great cleaning should be accessible, not a luxury. You get transparent pricing with no compromise on quality.

Question 23

Do you clean balconies and windows?

Accepted Answer

Yes, our deep cleaning includes balconies, window sills, and interior-accessible glass. For high-rise buildings, we clean all interior window surfaces. External window cleaning on floors above ground level is not offered for safety reasons.

Question 24

Can I book cleaning for just one bathroom or kitchen?

Accepted Answer

Yes. We offer room-specific services so you can book just a bathroom cleaning starting at ₹999, or just a kitchen deep clean starting at ₹1499. You are not required to book a full home service to get a single-room clean.

Question 25

Do you offer sofa, carpet, and mattress cleaning?

Accepted Answer

Yes, we provide professional wet-vacuuming and shampooing for sofas, dining chairs, carpets, and mattresses. These services remove dust mites, stains, and odors using professional-grade equipment. Services are available as standalone bookings or as an add-on to home cleaning.

Question 26

Are your professionals trained to handle marble and delicate flooring?

Accepted Answer

Yes. Our professionals are trained on surface-specific techniques and use appropriate products for Italian marble, wooden flooring, vitrified tiles, and other premium surfaces. We will never use abrasive tools or acidic chemicals on sensitive surfaces.

Question 27

How is Spotles Solutions different from Urban Company or NoBroker?

Accepted Answer

Spotles Solutions offers the same level of professional quality and background-verified cleaners as major brands, at a more accessible mid-market price. We focus exclusively on the Hyderabad market, which means faster response times, better local knowledge, and more personalized service without platform overhead fees.

Question 28

Do you offer repeat customer discounts or loyalty rewards?

Accepted Answer

Yes. We reward loyal customers through our repeat booking discount program. New users also receive a ₹100 welcome bonus on the Spotles Solutions app. Follow us on Instagram and WhatsApp for seasonal offers and package deals.

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